| Q1: |
Is this site secure for taking credit card information? |
| Q2: |
Is your service totally discreet and confidential? |
| Q3: |
Do you trade names and addresses with other companies? |
| Q4: |
How quickly can I expect to receive my order? |
| Q5: |
If an item is unsuitable can I exchange it? |
| Q6: |
What should I do if an item I receive is faulty? |
| Q7: |
Will you send me lots of follow-up material? |
| Q8: |
If I pay by credit card what details will be on my statement? |
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| Q1: IS THIS SITE SECURE FOR TAKING CREDIT CARD INFORMATION? |
| A: YES – Powered by SECpay we offer full security for your card transaction. See link for security for further information. |
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| Q2: IS YOUR SERVICE TOTALLY DISCREET AND CONFIDENTIAL? |
| A: YES – ABSOLUTELY. We will always treat your order and enquiry with total discretion. Our reputation has been built on the confidence that our customers have every time they order from us. TOP |
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| Q3: DO YOU TRADE NAMES AND ADDRESSES WITH OTHER COMPANIES? |
| A: NO DEFINITELY NOT. We never have and we never will. TOP |
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| Q4: HOW QUICKLY CAN I EXPECT TO RECEIVE MY ORDER? |
| A: EVERYTHING ON THIS SITE IS HELD IN STOCK |
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| 100% Discretion Assured! |
| ALL ORDERS are shipped in plain discreet packaging! |
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| Same Day Despatch |
| All orders received Monday to Friday between the hours of 8am to 1pm will be shipped that day guaranteed. If your order is placed outside of working hours it will be shipped the next working day. |
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| Next Day Delivery |
| NEXT DAY DELIVERY ORDERS ARE GUARANTEED TO ARRIVE THE NEXT DAY IF WE RECEIVE YOUR ORDER BEFORE 1pm MONDAY TO FRIDAY (UK only). TOP |
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| Q5: IF AN ITEM IS UNSUITABLE CAN I EXCHANGE IT? |
| A: All of our goods come with a 14 day satisfaction guarantee. If for any reason you are not happy with your purchase simply return it to us within 14 days of placing your order and we will exchange it for an alternative product or refund your money (P&P costs are non refundable). |
| Our returns conditions are: |
| 1.The goods MUST BE unused (we adhere to strict health and hygiene conditions). |
| 2.The goods must be in their original condition & packaging. |
| 3.The goods must be received back at our office within 14 days from the day you placed your order.
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